{"id":16192,"date":"2019-09-19T16:11:54","date_gmt":"2019-09-19T20:11:54","guid":{"rendered":"https:\/\/live-pmp-vitrine-1.pantheonsite.io\/2024\/03\/13\/presse-valeur-employe-et-valeur-client-convergent-2\/"},"modified":"2024-04-10T14:50:56","modified_gmt":"2024-04-10T18:50:56","slug":"presse-valeur-employe-et-valeur-client-convergent-2","status":"publish","type":"post","link":"http:\/\/pmpstrategy.com\/en\/2019\/09\/19\/presse-valeur-employe-et-valeur-client-convergent-2\/","title":{"rendered":"Employee value and customer value converge"},"content":{"rendered":"<p><span><span>&#8220;The customer relationship is extremely linked to employee value. Like the customer, the new employee must be managed through commitment, recognition, individualization and personalization of the relationship. Both values \u200b\u200bconverge and are equally important&#8230; &#8220;<\/span><\/span><\/p>\n<h6><span><span>All of Jo\u00ebl Plat&#8217;s expert view in the special report on Customer Relations and Experience, at the heart of business strategy published by Le Point.<\/span><\/span><\/h6>\n<\/p>\n<p><a href=\"https:\/\/partenaires.lepoint.fr\/relation-et-experience-client\/joel-plat\"><img loading=\"lazy\" decoding=\"async\" style=\"display: block; margin-left: auto; margin-right: auto;\" src=\"\/wp-content\/uploads\/images\/Article_Jo\u00ebl.png\" alt=\"Article Jo\u00ebl\" width=\"688\" height=\"1838\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&#8220;The customer relationship is extremely linked to employee value. Like the customer, the new employee must be managed through commitment, recognition, individualization and personalization of the relationship. Both values \u200b\u200bconverge&#8230;<\/p>\n","protected":false},"author":15,"featured_media":17160,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"cybocfi_hide_featured_image":"yes","footnotes":""},"categories":[78],"tags":[],"class_list":{"0":"post-16192","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-publications-en"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Employee value and customer value converge - PMP Strategy<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"http:\/\/pmpstrategy.com\/en\/2019\/09\/19\/presse-valeur-employe-et-valeur-client-convergent-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Employee value and customer value converge - PMP Strategy\" \/>\n<meta property=\"og:description\" content=\"&#8220;The customer relationship is extremely linked to employee value. Like the customer, the new employee must be managed through commitment, recognition, individualization and personalization of the relationship. Both values \u200b\u200bconverge...\" \/>\n<meta property=\"og:url\" content=\"http:\/\/pmpstrategy.com\/en\/2019\/09\/19\/presse-valeur-employe-et-valeur-client-convergent-2\/\" \/>\n<meta property=\"og:site_name\" content=\"PMP Strategy\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/PMPStrategy\" \/>\n<meta property=\"article:published_time\" content=\"2019-09-19T20:11:54+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-04-10T18:50:56+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/live-pmp-vitrine-1.pantheonsite.io\/wp-content\/uploads\/l_joel-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"738\" \/>\n\t<meta property=\"og:image:height\" content=\"806\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Virginie Virginie\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@PMP_Strategy\" \/>\n<meta name=\"twitter:site\" content=\"@PMP_Strategy\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Virginie Virginie\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"http:\/\/pmpstrategy.com\/en\/2019\/09\/19\/presse-valeur-employe-et-valeur-client-convergent-2\/#article\",\"isPartOf\":{\"@id\":\"http:\/\/pmpstrategy.com\/en\/2019\/09\/19\/presse-valeur-employe-et-valeur-client-convergent-2\/\"},\"author\":{\"name\":\"Virginie Virginie\",\"@id\":\"https:\/\/live-pmp-vitrine-1.pantheonsite.io\/en\/#\/schema\/person\/9fbb9a61312ebfc092c7f6cfa4151fdd\"},\"headline\":\"Employee value and customer value converge\",\"datePublished\":\"2019-09-19T20:11:54+00:00\",\"dateModified\":\"2024-04-10T18:50:56+00:00\",\"mainEntityOfPage\":{\"@id\":\"http:\/\/pmpstrategy.com\/en\/2019\/09\/19\/presse-valeur-employe-et-valeur-client-convergent-2\/\"},\"wordCount\":67,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/live-pmp-vitrine-1.pantheonsite.io\/en\/#organization\"},\"image\":{\"@id\":\"http:\/\/pmpstrategy.com\/en\/2019\/09\/19\/presse-valeur-employe-et-valeur-client-convergent-2\/#primaryimage\"},\"thumbnailUrl\":\"http:\/\/pmpstrategy.com\/wp-content\/uploads\/l_joel-1.jpg\",\"articleSection\":[\"Publications\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"http:\/\/pmpstrategy.com\/en\/2019\/09\/19\/presse-valeur-employe-et-valeur-client-convergent-2\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"http:\/\/pmpstrategy.com\/en\/2019\/09\/19\/presse-valeur-employe-et-valeur-client-convergent-2\/\",\"url\":\"http:\/\/pmpstrategy.com\/en\/2019\/09\/19\/presse-valeur-employe-et-valeur-client-convergent-2\/\",\"name\":\"Employee value and customer value converge - PMP Strategy\",\"isPartOf\":{\"@id\":\"https:\/\/live-pmp-vitrine-1.pantheonsite.io\/en\/#website\"},\"primaryImageOfPage\":{\"@id\":\"http:\/\/pmpstrategy.com\/en\/2019\/09\/19\/presse-valeur-employe-et-valeur-client-convergent-2\/#primaryimage\"},\"image\":{\"@id\":\"http:\/\/pmpstrategy.com\/en\/2019\/09\/19\/presse-valeur-employe-et-valeur-client-convergent-2\/#primaryimage\"},\"thumbnailUrl\":\"http:\/\/pmpstrategy.com\/wp-content\/uploads\/l_joel-1.jpg\",\"datePublished\":\"2019-09-19T20:11:54+00:00\",\"dateModified\":\"2024-04-10T18:50:56+00:00\",\"breadcrumb\":{\"@id\":\"http:\/\/pmpstrategy.com\/en\/2019\/09\/19\/presse-valeur-employe-et-valeur-client-convergent-2\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"http:\/\/pmpstrategy.com\/en\/2019\/09\/19\/presse-valeur-employe-et-valeur-client-convergent-2\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"http:\/\/pmpstrategy.com\/en\/2019\/09\/19\/presse-valeur-employe-et-valeur-client-convergent-2\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/live-pmp-vitrine-1.pantheonsite.io\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Employee value and customer value converge\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/live-pmp-vitrine-1.pantheonsite.io\/en\/#website\",\"url\":\"https:\/\/live-pmp-vitrine-1.pantheonsite.io\/en\/\",\"name\":\"PMP Strategy\",\"description\":\"\u00c9lever vos attentes en conseil en strat\u00e9gie\",\"publisher\":{\"@id\":\"https:\/\/live-pmp-vitrine-1.pantheonsite.io\/en\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/live-pmp-vitrine-1.pantheonsite.io\/en\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/live-pmp-vitrine-1.pantheonsite.io\/en\/#organization\",\"name\":\"PMP Strat\u00e9gie\",\"url\":\"https:\/\/live-pmp-vitrine-1.pantheonsite.io\/en\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/live-pmp-vitrine-1.pantheonsite.io\/en\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/pmpstrategy.com\/wp-content\/uploads\/2023\/12\/meta-image-square.jpg\",\"contentUrl\":\"https:\/\/pmpstrategy.com\/wp-content\/uploads\/2023\/12\/meta-image-square.jpg\",\"width\":696,\"height\":696,\"caption\":\"PMP Strat\u00e9gie\"},\"image\":{\"@id\":\"https:\/\/live-pmp-vitrine-1.pantheonsite.io\/en\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/PMPStrategy\",\"https:\/\/x.com\/PMP_Strategy\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/live-pmp-vitrine-1.pantheonsite.io\/en\/#\/schema\/person\/9fbb9a61312ebfc092c7f6cfa4151fdd\",\"name\":\"Virginie Virginie\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/live-pmp-vitrine-1.pantheonsite.io\/en\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/8598d8189659d36f3a5cbd88711532b9a970837bd76f9e139a8a58900a87bd28?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/8598d8189659d36f3a5cbd88711532b9a970837bd76f9e139a8a58900a87bd28?s=96&d=mm&r=g\",\"caption\":\"Virginie Virginie\"},\"url\":\"http:\/\/pmpstrategy.com\/en\/author\/virginie\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Employee value and customer value converge - PMP Strategy","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"http:\/\/pmpstrategy.com\/en\/2019\/09\/19\/presse-valeur-employe-et-valeur-client-convergent-2\/","og_locale":"en_US","og_type":"article","og_title":"Employee value and customer value converge - PMP Strategy","og_description":"&#8220;The customer relationship is extremely linked to employee value. Like the customer, the new employee must be managed through commitment, recognition, individualization and personalization of the relationship. Both values \u200b\u200bconverge...","og_url":"http:\/\/pmpstrategy.com\/en\/2019\/09\/19\/presse-valeur-employe-et-valeur-client-convergent-2\/","og_site_name":"PMP Strategy","article_publisher":"https:\/\/www.facebook.com\/PMPStrategy","article_published_time":"2019-09-19T20:11:54+00:00","article_modified_time":"2024-04-10T18:50:56+00:00","og_image":[{"width":738,"height":806,"url":"https:\/\/live-pmp-vitrine-1.pantheonsite.io\/wp-content\/uploads\/l_joel-1.jpg","type":"image\/jpeg"}],"author":"Virginie Virginie","twitter_card":"summary_large_image","twitter_creator":"@PMP_Strategy","twitter_site":"@PMP_Strategy","twitter_misc":{"Written by":"Virginie Virginie","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"http:\/\/pmpstrategy.com\/en\/2019\/09\/19\/presse-valeur-employe-et-valeur-client-convergent-2\/#article","isPartOf":{"@id":"http:\/\/pmpstrategy.com\/en\/2019\/09\/19\/presse-valeur-employe-et-valeur-client-convergent-2\/"},"author":{"name":"Virginie Virginie","@id":"https:\/\/live-pmp-vitrine-1.pantheonsite.io\/en\/#\/schema\/person\/9fbb9a61312ebfc092c7f6cfa4151fdd"},"headline":"Employee value and customer value converge","datePublished":"2019-09-19T20:11:54+00:00","dateModified":"2024-04-10T18:50:56+00:00","mainEntityOfPage":{"@id":"http:\/\/pmpstrategy.com\/en\/2019\/09\/19\/presse-valeur-employe-et-valeur-client-convergent-2\/"},"wordCount":67,"commentCount":0,"publisher":{"@id":"https:\/\/live-pmp-vitrine-1.pantheonsite.io\/en\/#organization"},"image":{"@id":"http:\/\/pmpstrategy.com\/en\/2019\/09\/19\/presse-valeur-employe-et-valeur-client-convergent-2\/#primaryimage"},"thumbnailUrl":"http:\/\/pmpstrategy.com\/wp-content\/uploads\/l_joel-1.jpg","articleSection":["Publications"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["http:\/\/pmpstrategy.com\/en\/2019\/09\/19\/presse-valeur-employe-et-valeur-client-convergent-2\/#respond"]}]},{"@type":"WebPage","@id":"http:\/\/pmpstrategy.com\/en\/2019\/09\/19\/presse-valeur-employe-et-valeur-client-convergent-2\/","url":"http:\/\/pmpstrategy.com\/en\/2019\/09\/19\/presse-valeur-employe-et-valeur-client-convergent-2\/","name":"Employee value and customer value converge - PMP Strategy","isPartOf":{"@id":"https:\/\/live-pmp-vitrine-1.pantheonsite.io\/en\/#website"},"primaryImageOfPage":{"@id":"http:\/\/pmpstrategy.com\/en\/2019\/09\/19\/presse-valeur-employe-et-valeur-client-convergent-2\/#primaryimage"},"image":{"@id":"http:\/\/pmpstrategy.com\/en\/2019\/09\/19\/presse-valeur-employe-et-valeur-client-convergent-2\/#primaryimage"},"thumbnailUrl":"http:\/\/pmpstrategy.com\/wp-content\/uploads\/l_joel-1.jpg","datePublished":"2019-09-19T20:11:54+00:00","dateModified":"2024-04-10T18:50:56+00:00","breadcrumb":{"@id":"http:\/\/pmpstrategy.com\/en\/2019\/09\/19\/presse-valeur-employe-et-valeur-client-convergent-2\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["http:\/\/pmpstrategy.com\/en\/2019\/09\/19\/presse-valeur-employe-et-valeur-client-convergent-2\/"]}]},{"@type":"BreadcrumbList","@id":"http:\/\/pmpstrategy.com\/en\/2019\/09\/19\/presse-valeur-employe-et-valeur-client-convergent-2\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/live-pmp-vitrine-1.pantheonsite.io\/en\/"},{"@type":"ListItem","position":2,"name":"Employee value and customer value converge"}]},{"@type":"WebSite","@id":"https:\/\/live-pmp-vitrine-1.pantheonsite.io\/en\/#website","url":"https:\/\/live-pmp-vitrine-1.pantheonsite.io\/en\/","name":"PMP Strategy","description":"\u00c9lever vos attentes en conseil en strat\u00e9gie","publisher":{"@id":"https:\/\/live-pmp-vitrine-1.pantheonsite.io\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/live-pmp-vitrine-1.pantheonsite.io\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/live-pmp-vitrine-1.pantheonsite.io\/en\/#organization","name":"PMP Strat\u00e9gie","url":"https:\/\/live-pmp-vitrine-1.pantheonsite.io\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/live-pmp-vitrine-1.pantheonsite.io\/en\/#\/schema\/logo\/image\/","url":"https:\/\/pmpstrategy.com\/wp-content\/uploads\/2023\/12\/meta-image-square.jpg","contentUrl":"https:\/\/pmpstrategy.com\/wp-content\/uploads\/2023\/12\/meta-image-square.jpg","width":696,"height":696,"caption":"PMP Strat\u00e9gie"},"image":{"@id":"https:\/\/live-pmp-vitrine-1.pantheonsite.io\/en\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/PMPStrategy","https:\/\/x.com\/PMP_Strategy"]},{"@type":"Person","@id":"https:\/\/live-pmp-vitrine-1.pantheonsite.io\/en\/#\/schema\/person\/9fbb9a61312ebfc092c7f6cfa4151fdd","name":"Virginie Virginie","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/live-pmp-vitrine-1.pantheonsite.io\/en\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/8598d8189659d36f3a5cbd88711532b9a970837bd76f9e139a8a58900a87bd28?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/8598d8189659d36f3a5cbd88711532b9a970837bd76f9e139a8a58900a87bd28?s=96&d=mm&r=g","caption":"Virginie Virginie"},"url":"http:\/\/pmpstrategy.com\/en\/author\/virginie\/"}]}},"featured_image_src":"http:\/\/pmpstrategy.com\/wp-content\/uploads\/l_joel-1-600x400.jpg","featured_image_src_square":"http:\/\/pmpstrategy.com\/wp-content\/uploads\/l_joel-1-600x600.jpg","author_info":{"display_name":"Virginie Virginie","author_link":"http:\/\/pmpstrategy.com\/en\/author\/virginie\/"},"_links":{"self":[{"href":"http:\/\/pmpstrategy.com\/en\/wp-json\/wp\/v2\/posts\/16192","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/pmpstrategy.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/pmpstrategy.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/pmpstrategy.com\/en\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"http:\/\/pmpstrategy.com\/en\/wp-json\/wp\/v2\/comments?post=16192"}],"version-history":[{"count":0,"href":"http:\/\/pmpstrategy.com\/en\/wp-json\/wp\/v2\/posts\/16192\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/pmpstrategy.com\/en\/wp-json\/wp\/v2\/media\/17160"}],"wp:attachment":[{"href":"http:\/\/pmpstrategy.com\/en\/wp-json\/wp\/v2\/media?parent=16192"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/pmpstrategy.com\/en\/wp-json\/wp\/v2\/categories?post=16192"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/pmpstrategy.com\/en\/wp-json\/wp\/v2\/tags?post=16192"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}