Energy
PMP helps players in the energy sector tackle three key trends: energy transition, an opening-up of the markets and switching to digital


Analyse quantitative et qualitative des inducteurs de coûts liés à la gestion client et définition d’axes d’optimisation de ces coûts.
Elaboration d’un plan d’action avec les équipes, afin d’améliorer les indicateurs de coûts de gestion client à partir des axes d’amélioration identifiés lors de la phase de diagnostic.

Defining and implementing an anti-churn plan.

Proposed change to the pricing structure, highlighting new service activities.

Defining a BtoB business strategy in France.

Analysis of the cost-competitiveness of customer management.

Defining positioning and the economic model for an environmental data platform.

Chief Executive Officer of Direct Energie
"After several years of strong growth, Direct Energie felt compelled to consolidate its achievements in terms of its client base. PMP helped us to develop our Customer awareness, adapting to the specific requirements of our market. PMP partners provide close, end-to-end support and bring real added value not only to the analytical understanding of issues facing us but also through the pragmatism of their recommendations."

Définition et mise en place d'un plan anti-churn
Publications
Our offer
Build a strategy
With the challenges of energy transition and environmental uncertainty, we assist and support our clients in building and selecting the best possible strategic scenario, identifying key partnerships and defining the implementation process.
Build new models
We are here to help our clients determine their positioning and the offerings that will best respond to the risks and opportunities for value shifting in terms of network services, energy supply or energy utilities.
Seize digital opportunities for transformation
Our digital experience stems from some highly vulnerable sectors (telecom, travel, retail, culture) and enables us to propose development strategies that are totally adapted to energy players, as well as making practical recommendations for rapid, operational gains.
Bring the customer back to centre stage
We integrate developments in the energy sector together with broader market trends to put the client at the very heart of marketing and multi-channel customer relations, taking into account the specific needs of each segment within a constrained budgetary and regulatory framework.
Enhance operational and contractual performance
Reduced room for manoeuvre means always being mindful of the fundamentals and of seeking tangible operational gains. We propose real efficiency gains through process adaptation, through redesigning organisational structures and rethinking operational management.
Take innovation to another level
We use our Data Lab, Lab 32 and our Innovation Lab, YouMeO, to speed up the external and internal innovation process and to capitalise on the potential of Big Data.
Our experts
