Publications

Electric Vehicles and Charging Stations: What’s...

The electrification of individual vehicles is a major lever for decarbonization. PMP Strategy provides a preliminary assessment of the deployment of the charging infrastructure in France and ...

François Cousi about Digital, Data & Customer E...

Companies now face the acceleration of digitalization. To cope, business leaders must make the right choice to secure the right time to market. Within PMP Strategy’s Digital, Data, and Customer ...

Decarbonization of the Cement Industry in Europ...

Net Promoter and Customer Effort Scores: Ident...

PMP Strategy and ADETEM present the Customer Journey Observatory, which aims to explore the correlation between customer recommendations and engagement intentions towards brands. This annual study ...

The carbon footprint at the heart of global per...

Managing the carbon trajectory is one of the fundamental elements of global performance management. One of the main tools used to accelerate its management is the internal carbon price, explains ...

Payments: a buzzing market against a backdrop o...

Since the health crisis, the payment market is undergoing a large scale transformation spearheaded by both the latest technological innovations and the need to meet customer expectations. These ...

EMPLOYERS IN MOBILITY: THESE KEY ACTORS IN MODA...

What role can employers play? Are they fully grasping the issue and taking consequential action to support these changes? What are the risks if nothing is done? Accentuated by the pandemic and new ...

NFT and value creation: what opportunities for ...

Accelerating since 2020, NFTs are being deployed both as a new source of revenue and as a lever for customer engagement, within a web 3 that offers new perspectives of customer experience for ...

Metaverses: where do we stand and where do we g...

Companies are increasingly interested in metaverses, ambitious models that are still being worked on. How far have metaverses really got in their development and use? What challenges do they face in ...

Decarbonization of heat, the new challenge of t...

A more important issue than wind and solar energy for the reduction of our greenhouse gas emissions When talking about the energy transition, the media often mention the development of renewable ...

Following an ambitious IT carve out program, a ...

As part of its strategy, the client decided to transfer a subset of its activities from one subsidiary to another, resulting in a major carve-out / carve-in program for the two IT departments ...

Telcos forced to adapt their TV strategy

The Triple Play model of telcos, integrating television in the fixed offer, must adapt to the explosion of streaming uses and a set-top box that is no longer popular Telecom operators and their ...