{"id":15306,"date":"2020-04-15T08:35:54","date_gmt":"2020-04-15T12:35:54","guid":{"rendered":"https:\/\/live-pmp-vitrine-1.pantheonsite.io\/2024\/03\/11\/white-paper-artificial-intelligence-at-the-service-of-customer-experience\/"},"modified":"2024-04-10T11:30:04","modified_gmt":"2024-04-10T15:30:04","slug":"livre-blanc-l-intelligence-artificielle-au-service-de-l-experience-client-3","status":"publish","type":"post","link":"https:\/\/pmpstrategy.com\/en\/2020\/04\/15\/livre-blanc-l-intelligence-artificielle-au-service-de-l-experience-client-3\/","title":{"rendered":"White Paper &#8211; Artificial Intelligence at the Service of Customer Experience"},"content":{"rendered":"<p style=\"text-align: justify\"><span><span>This White Paper produced by PMP is the result of work started in 2019 between the AFRC and the France IA Hub as part of the &#8220;Customer Relations and Artificial Intelligence&#8221; working group led by the AFRC. For several months, this think tank met the eyes of the leaders of large groups, start-ups and experts in the sector. The purpose of the white paper is to enlighten you on artificial intelligence solutions serving the customer experience, often carried by start-ups to improve and simplify the lives of customers, citizens and employees. \u201cHow do large companies work with start-ups on specific topics? How artificial intelligenceintegrated in this business transformation? This study helps answer these questions through testimonials from large groups and start-ups.&#8221;&nbsp;<\/span><\/span><\/p>\n<p class=\"btn\" style=\"text-align: center\"><a href=\"https:\/\/atelier.afrc.org\/livre-blanc-start-ups-xc\"><span style=\"color: #ee783d\">Download the white paper <\/span><\/a><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" style=\"margin-left: auto;margin-right: auto\" src=\"\/wp-content\/uploads\/images\/header_afrc_livre_blanc.png\" alt=\"header afrc livre blanc\" width=\"889\" height=\"344\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>This White Paper produced by PMP is the result of work started in 2019 between the AFRC and the France IA Hub as part of the &#8220;Customer Relations and Artificial&#8230;<\/p>\n","protected":false},"author":17,"featured_media":17858,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"cybocfi_hide_featured_image":"yes","footnotes":""},"categories":[93],"tags":[],"class_list":{"0":"post-15306","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-digital-data-customer-experience"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>White Paper - Artificial Intelligence at the Service of Customer Experience - PMP Strategy<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pmpstrategy.com\/en\/2020\/04\/15\/livre-blanc-l-intelligence-artificielle-au-service-de-l-experience-client-3\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"White Paper - Artificial Intelligence at the Service of Customer Experience - PMP Strategy\" \/>\n<meta property=\"og:description\" content=\"This White Paper produced by PMP is the result of work started in 2019 between the AFRC and the France IA Hub as part of the &#8220;Customer Relations and Artificial...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/pmpstrategy.com\/en\/2020\/04\/15\/livre-blanc-l-intelligence-artificielle-au-service-de-l-experience-client-3\/\" \/>\n<meta property=\"og:site_name\" content=\"PMP Strategy\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/PMPStrategy\" \/>\n<meta property=\"article:published_time\" content=\"2020-04-15T12:35:54+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-04-10T15:30:04+00:00\" \/>\n<meta property=\"og:image\" content=\"http:\/\/pmpstrategy.com\/wp-content\/uploads\/header-afrc-livre-blanc.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"940\" \/>\n\t<meta property=\"og:image:height\" content=\"363\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"author\" content=\"D\u00e9lia D\u00e9lia\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@PMP_Strategy\" \/>\n<meta name=\"twitter:site\" content=\"@PMP_Strategy\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"D\u00e9lia D\u00e9lia\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/pmpstrategy.com\/en\/2020\/04\/15\/livre-blanc-l-intelligence-artificielle-au-service-de-l-experience-client-3\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/pmpstrategy.com\/en\/2020\/04\/15\/livre-blanc-l-intelligence-artificielle-au-service-de-l-experience-client-3\/\"},\"author\":{\"name\":\"D\u00e9lia D\u00e9lia\",\"@id\":\"https:\/\/live-pmp-vitrine-1.pantheonsite.io\/en\/#\/schema\/person\/7ca305af9686d28d3dc48a8589b17681\"},\"headline\":\"White Paper &#8211; 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