Skip to main content

Employee value and customer value converge

By 19 September 2019April 10th, 2024Publications

“The customer relationship is extremely linked to employee value. Like the customer, the new employee must be managed through commitment, recognition, individualization and personalization of the relationship. Both values ​​converge and are equally important… “

All of Joël Plat’s expert view in the special report on Customer Relations and Experience, at the heart of business strategy published by Le Point.

Article Joël

Leave a Reply